KCC Easy IT
Kent Computer's Hassle Free IT Services are designed to dramatically reduce or eliminate computer problems at your business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff.
Unlike our competitors who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our “Hassle FREE IT Care” program does not allow us to profit from your technology troubles in any way.
Most businesses treat their computers as tools and just expect them to work when they need them. Unfortunately, unlike a hammer, computer hardware can wear producing weaknesses and software can develop errors. Detecting these problems early can mean the difference between a planned repair and an emergency service call because a system is down. Kent Computer has the ability to detect these problems by monitoring customer's hardware and software and be alerted to problems 24/7.
For Servers we monitor:
- Server health monitoring: Fans (RPM’s), Processor temperature and performance, Performance Memory and other hardware.
- Hard disk monitoring: HDD Temperature, Usage, Performance and De-fragmentation
- System Resources Monitoring and Alerts
- Monitor resource sharing and security of shared resources
- Daily review of event logs and alerts to prevent down time
- Server security
- Server Backup Success or Failure
- Raid Monitoring (If available)
- Plus much more...
Installation of Patches and updates on off hours is also available.
For Workstations we monitor:
- Hard disk monitoring: HDD Temperature, Usage, Performance and De-fragmentation
- System Resources Monitoring and Alerts
- Anti-Virus Definitions
- Windows Logs for critical events
- Hacker Checks for unauthorized access
Even if your network consists of several computers with no real server, you can still benefit from our proactive monitoring services for a low monthly fee.
** Current FALL SPECIAL for new server and workstation sign-ups - Call for Details - 519-358-1280